Our shipping rates come directly from FedEx, DHL and USPS. We do not add any handling fees. The live rates fluctuate and we have no control of how they adjust. All Arizona residents will incur sales tax as set by the State of Arizona and/or the County to which your delivery will be shipped.
INTERNATIONAL ORDERS: We can guarantee that you will not be charged any customs taxes or duties in the European Union, as we have a distribution center located in Graefelfing (Munich),Germany (PLEASE NOTE: Not all products may be available for the EU).
Orders are processed Monday thru Friday, 8AM to 3PM PST, excluding major holidays, and are shipped 1-3 business days from when an order is placed. Please allow an additional 6-8 days for delivery in the continental 48 and up to 3 weeks for international shipping address.
We are not responsible for any lost, stolen, or damaged packages. After the order is sent you will receive a tracking number. It is up to you to track your package and ensure you are there to receive it.